PROUDLY SERVING FRANKLIN
We've been helping Franklin families enjoy cleaner, better-tasting water across every neighborhood—from the historic downtown square to the booming Cool Springs business district, the master-planned communities of Berry Farms and Westhaven, and the established homes throughout Williamson County. If you call Franklin home, we're here for you.
Franklin gets its water from the Franklin Water Department, which serves over 19,000 residents with more than 2 million gallons of bacteria-free water daily. While Franklin's water meets all federal safety standards, the testing data reveals something important: 10 contaminants exceed EWG health guidelines, including multiple trihalomethanes and haloacetic acids. Many residents notice chlorine smell, taste issues, and significant scale buildup from the moderately hard water.
Here's the thing: safe doesn't always mean perfect. And you deserve perfect. Whether you're in a new build in Berry Farms, a custom home in Westhaven, or an established property near historic downtown—great water should be a given, not a luxury.
YOUR FRANKLIN WATER DETAILS
What this means for your home: While Franklin's water is safe to drink, the elevated chlorine levels (up to 2.20 ppm) and hard water (82-134 PPM) create taste, odor, and scale buildup issues. The presence of 10 contaminants above EWG guidelines—including various trihalomethanes and haloacetic acids formed during chlorine disinfection—means many families choose additional filtration for peace of mind and better water quality.
CRITICAL FOR FRANKLIN HOMES BUILT 2000-2020
If your Franklin home was built or repiped between 2000-2020—especially in Berry Farms, Westhaven, Cool Springs area, or any of the newer developments—there's a very high probability you have PEX piping. Builders loved PEX because it was cost-effective and easy to install. Here's what you need to know:
The Problem:
PEX pipes contain chlorine-inhibiting antioxidants that protect them from degradation. But Franklin's chlorinated water (0.23-2.20 ppm) gradually leaches these antioxidants out, leaving the pipes vulnerable. Over time—especially in hot water lines—this causes the pipes to become brittle, crack, and eventually fail. We've seen this happen in homes across Franklin, Brentwood, and Nolensville, often resulting in flooding and thousands in water damage.
The Solution:
A whole-home water filtration system removes chlorine before it reaches your pipes, protecting your PEX from further degradation and significantly extending its lifespan. Think of it as insurance for your plumbing—and with Franklin's elevated chlorine levels, it's especially important.
Our Recommendation:
If you have PEX piping in your Franklin home, we strongly suggest having your pipes inspected for brittleness (especially hot water inlet lines) and installing filtration to prevent future damage. We can help with both.
HOW WE HELP FRANKLIN HOMES
WHOLE HOME WATER FILTRATION
- Clean, filtered water from every tap in your home
- Removes chlorine, sediment, and contaminants
- Protects your PEX piping from chlorine degradation
- Perfect for Franklin's moderately hard to hard water
- Lifetime warranty included
TANKLESS WATER HEATERS
- Endless hot water for busy Franklin families
- 30-40% lower energy bills
- Space-saving modern design
- Same-day installation available
- Works perfectly with filtration systems
REVERSE OSMOSIS SYSTEMS
- Ultra-pure drinking water at your kitchen sink
- Removes 99% of contaminants including HAA5, TTHMs
- Better-tasting coffee, tea, and cooking
- No more buying bottled water
- Perfect for Franklin tap water concerns
WATER SOFTENERS
- Eliminates hard water problems completely
- No more spotty dishes or scale buildup
- Softer skin and hair
- Protects water heaters and appliances
- Ideal for Franklin's 82-134 PPM hardness
Not Sure What You Need?
We'll test your water and recommend the right solution—no pressure, no games.
WHY FRANKLIN FAMILIES CHOOSE WILL'S FRIENDS
Same-Day Service Available
Because life doesn't wait
Lifetime Warranty on All Installations
We stand behind our work—forever
Upfront, Transparent Pricing
No hidden fees, ever. We promise.
Locally Owned & Operated
Your neighbors, not a national chain
500+ Five-Star Reviews
Our reputation is everything
Licensed, Insured & Background-Checked
Your safety and trust matter
The Most Fun You'll Have Calling a Plumber
Yes, really!
SERVING ALL OF FRANKLIN & WILLIAMSON COUNTY
We provide water filtration services throughout Franklin, including:
Not sure if we serve your area? Just call us at (615) 212-8488—we probably do! And if we're slightly outside our normal range, we'll do our best to help anyway.
COMMON QUESTIONS FROM FRANKLIN HOMEOWNERS
READY FOR BETTER WATER IN FRANKLIN?
Get a free water quality test and honest quote—no obligation, no pressure, no sales tactics.
Just friendly, expert advice from your neighbors at Will's Friends. We'll test your water, show you exactly what's in it, and give you straightforward options. Then you decide. Zero pressure. That's the Will's Friends way.